Contact your local branch

If you have any questions regarding an order you have placed, please contact your local branch directly to ensure the quickest response, with your order number to hand. Use our Store Locator to find the opening times and contact details of your nearest Cake Box store.

Please check out our FAQs. Don't see an answer to your question? Feel free to contact us.

Our Customer Service team is available Monday to Sunday 8am-8pm. Head Office: 22 Jute Lane, Enfield, London, EN3 7PJ. Please do not contact Head Office with queries about your order; contact your chosen branch instead.